Client: Raiffeisen Bank International

Industry: Corporate Banking and Finance

Location: Austria

Use case: ESG alerts and monitoring

SESAMm solution: TextReveal^® API and Dashboards

Introduction

Raiffeisen Bank International’s (RBI) Advanced Analytics and AI Tribe is crucial to the bank’s operations. The team delivers, maintains, and operates AA&AI (digital) solutions allowing Retail and Whole-Sale Banking to increase revenues (and to fulfill their role as the first line of defense). They are pioneers in using cloud-based infrastructure. With more than 50 data scientists, data engineers, machine learning engineers, and cloud engineers, they play a crucial role in transforming RBI into a data-driven company.

The AA&AI tribe at RBI recognized a significant opportunity in SESAMm, a leading AI-powered analytics, and data solutions provider. SESAMm’s solutions offer access to an extensive range of web-based information, which is otherwise challenging to obtain. This data is critical for RBI’s operations, enabling the bank to stay ahead of the curve regarding market trends, consumer preferences, and industry insights.

Key successes for RBI after working with SESAMm include:

• Generated analytics on clients to specifically monitor companies exposed to the Ukraine war, enabling the bank to proactively identify potential risks and minimize its exposure to geopolitical events.
• Integrated specific languages within RBI’s core market, including Russian, Romanian, Slovak, Czech, and Polish, improving the bank’s ability to analyze and understand regional data.
• Integrated SESAMm’s data with RBI’s internal visualization dashboard, allowing the bank to leverage the insights generated by SESAMm’s AI-powered analytics to improve decision-making and drive business growth.

Why RBI chose SESAMm: Coverage, early warning signals, and customizability

Raiffeisen Bank International decided to partner with SESAMm due to several key factors:

1. SESAMm’s excellent coverage, including that of the CEE market, is a crucial need for RBI. This coverage enables RBI to obtain critical data and insights that help inform the bank’s decision-making process.
2. SESAMm’s product, TextReveal API, provides data and the underlying natural language processing (NLP) capabilities, enabling RBI to analyze data at a deeper level. This capability is significant for the bank’s operations in the CEE region, where multiple languages are spoken.
3. The relationship built between SESAMm and the RBI team during the proofs-of-concept (PoCs) brought confidence in the quality of SESAMm’s products and the potential value they could bring to the bank.
   
   Overall, the combination of SESAMm’s excellent coverage of the CEE market, NLP capabilities, and positive relationship with the RBI team made them the ideal partner for the bank’s data and analytics needs.

The Collaboration

After SESAMm and Raiffeisen Bank International agreed to collaborate, SESAMm began working with David Eschwé, the Head of Group Advanced Analytics at RBI. SESAMm onboarded the RBI team on TextReveal API and opened dashboards and API access to RBI. This access allowed RBI to generate historical datasets. SESAMm worked with the RBI team to define the roadmap and key milestones, particularly for integrating Central and Eastern European languages. This enabled RBI to access critical information efficiently that could help their internal teams generate early warning signals to better mitigate potential risks that can harm the bank. By working closely together, SESAMm and RBI achieved key milestones, demonstrating the value of the collaboration to both parties.

The results

By leveraging SESAMm’s solutions, RBI was able to monitor more than 1,000 clients, generating analytics on companies exposed to the Ukraine war and creating early warning signals to mitigate better potential risks that could harm the bank. Additionally, SESAMm’s solutions provide substantial yearly savings in raw-data-related costs, allowing RBI to allocate resources more efficiently and effectively. Through this collaboration, SESAMm helped RBI achieve more significant insights into their data, improve their risk management processes, and achieve considerable cost savings.

"Our partnership has been a great success. Thanks to SESAMm, we can now answer business-relevant questions within days, including those related to the critical topic of ESG” —David Eschwé, Head of Group Advanced Analytics in RBI.

About Raiffeisen Bank International

Raiffeisen Bank International AG (RBI) is a leading Austrian banking group that operates across Central and Eastern Europe. It is headquartered in Vienna, Austria. RBI offers a wide range of banking and financial services, including corporate and investment banking, retail banking, leasing, and asset management. With a focus on sustainability and social responsibility, RBI is committed to providing high-quality banking services while supporting the communities in which it operates.

Reach out to SESAMm

Whether you’re a financial institution, an asset manager, or a data-driven company looking to gain insights into your data, SESAMm’s technology and team of experts can help you achieve your goals.

Below is an approximation of this video’s audio content. Watch the video for a better view of graphs, charts, graphics, images, and quotes the presenter might be referring to in context.

Intro to SESAMm

Thank you very much, Greg. Thank you, everyone, for listening to this presentation. I’m Sylvain. I’m CEO and co-founder of SESAMm. SESAMm is an AI company. We extract billions of articles and messages from the web in order to identify critical insights related to financial institutions and corporates. We’re a team of close to a hundred people. And what we aim to show you today is our new product that helps financial institutions and corporates identify ESG controversies in the form of alerts on all of their investments, on all of their clients, and all of their suppliers.

So there are more than 23 million companies in the world right now. These companies are your investments, your suppliers, your clients, and no one is actually tracking them. Most of these companies are never tracked day to day. SESAMm’s solution aims at automatically identifying controversies on these companies and finding the critical information that you’re missing.

See a dashboard example

So let’s take a quick example first. Here we have dashboards where we analyze a company called Wirecard. Wirecard is a fintech company—German—that went bankrupt a few years ago due to a two billion fraud scandal. That company was heavily embedded into the financial sector, working with a lot of banks, a lot of corporates worldwide.

On our dashboards, we can immediately identify all of the key controversies and all of the key risks on the companies. And we have a score called a virality score that helps assess the severity of each ESG event so as to understand whether that company should be excluded from your list of suppliers, for example, or even discussed as a client.

SESAMm solution benefits

There are key benefits to providing this information and to the way that this product is brought to the market. First, SESAMm covers more companies than anyone else. We cover close to five million firms, whereas most ESG providers have coverage limited to 50,000 firms in total. In addition to that, we’re able to detect controversies in real time and generate daily alerts where normally a bank, for example, would have to go through that process manually and update it just a few times a year instead of receiving that live information.

In addition to that, as you can see on the demo here, we have information for more than 14 years of data. So anytime you onboard a new supplier, anytime you check for information—ESG information, on a new client, or on an investment—you’ll automatically be able to go back in history and understand whether that company was exposed to issues in the past.

Trusted by major financial institutions

SESAMm solutions are already adopted by major banks such as Raiffeisen or Nomura, for example, in this industry, major private equity firms such as Carlyle. And what’s interesting in this solution is that we’re seeing specific interests from commercial banks that are missing the solution in order to track ESG risk on their suppliers and their clients. And it makes sense. Most of these suppliers and clients are small firms, local firms that no one else is going to track. And AI is enabling us to automate the process of monitoring these firms and making sense of that data in real time.

SESAMm's solution in action

So now, let’s go to the second part of the demo. We want to take an actual life example. So let’s take a company like Twilio, for example. So you may know Twilio communications, API, messaging services, phone services, and the like. This company is a typical provider of banks or of financial institutions or any other corporates in the world.

So you see on the left, we immediately identify all of the information related to Twilio. And we can rank this based on negative sentiment so as to understand what are the key critical topics that I should care about and that I should evaluate before actually working with Twilio or in the context of already working with Twilio. We go through that process by handling more than 20 billion articles and messages from more than four million sources worldwide. So that’s an insanely large amount of information.

And on Twilio—say Twilio is one of your suppliers or one of your clients—we immediately identify a large controversy related to a data breach and cybersecurity issue, and we identified both in news but also in some of the specialized cybersecurity websites. In addition to that, we can go in even more granularity and look transparently at the content themselves, read the contents from the platform, and not just rely on a numeric rate saying that “Hey! This company is problematic.” We can actually read the underlying content and understand how the controversy emerged.

SESAMm solution benefits

So the key benefits and the real advantages of that solution is getting information immediately. You don’t have to wait for a due diligence for someone to check for someone to send a questionnaire to the company. You just type in the name, get the information in a few seconds wherever the company is, and however local that company is. It could be the most obscure company. And as you can see our system also covers many different languages, including Asian languages that are monitored automatically.

The second part is that we have access to millions of sources, including very industry-specific sources. I was mentioning cyberthreats. We also have access to NGO websites that identify these types of ESG issues in real time.

So this is really the information that is aimed at helping you monitor controversies and ESG events in just one place on any number of companies, public and private, whether they are your suppliers, your clients, or your investments. You can make sense of that data in real time using AI.

Presentation summary

I’ll finish this presentation a bit early, and we’ll actually bring the point to three calls to action. The first one is, first, please come to our booth. We’re actually on the left of the exhibit hall right when you come in. The second one is, please visit our website. It’s spelled SESAMm, sesamm.com, and you can get a free trial from the website. And finally, come talk to our amazing team with Dave and the rest of our team at our booth. And please ask us for a free POC—whether you’re a bank, an asset manager, or a fintech company—and help us help you track all of the ESG controversies on millions of companies.

Thank you very much.

Reach out to SESAMm

TextReveal’s web data analysis of over five million public and private companies is essential for keeping tabs on ESG investment risks. For example, ESG Alerts provides a better way to research and monitor your investment portfolio. To learn more about how you can analyze web data or to request a demo, reach out to one of our representatives.

In this issue of the "what investors ought to know about…" series, we'll cover natural language processing (NLP), a tool that draws from the computer science and computational linguistics disciplines. In the last topic, we discussed knowledge graphs as the core of text analysis. And if knowledge graphs are the core of the data’s context, NLP is the transition to understanding the data.

What is natural language processing?

Natural language processing is an artificial intelligence (AI) technology that automates the data analysis of mined textual, unstructured data to include natural language understanding and natural language generation to simulate a human's ability to create language. It combines computational linguistics with machine learning and deep learning models, performing a special linguistic analysis by algorithms so a machine can "read" text.

Where is natural language processing used?

Today, various industries use NLP, from email filters to virtual assistants and search engines to chatbots. Here's a list of common ways natural language processing is used:

• Chatbots: Chatbots are computer programs that use NLP. They simulate human conversation by identifying a sentence's intent, determining suitable topics, keywords, and emotions, and calculating the best response based on the data's interpretation.
  
  
• Email filters: Email filters apply machine learning using many data samples to sort emails into the right inbox.
  
  
• Machine translation: Translation software like Google Translate or Microsoft Translator use NLP to translate text from one language to another, such as English to French.
  
  
• Natural language generation (NLG): NLG, a subfield of NLP, builds applications or computer systems that can automatically produce natural language texts of various types by using a semantic representation as input. Applications of NLG include question answering and text summarization.
  
  
• Predicting and autocorrecting text: Predictive text and autocorrect use NLP to recognize and recall commonly used words and names to make text suggestions and correct common errors.
  
  
• Search engines: Search engines like Google search use NLP machine learning to interpret a searcher's intent and provide relevant results. It can even suggest subjects and topics related to the query the searcher might be interested in.
  
  
• Virtual and voice assistants: Virtual assistants like Apple's Siri or Amazon's Alexa use NLP technology to understand and respond to voice requests. Speech-to-text can dictate messages and notes, and speech recognition can control everything from smartphone apps and smart speakers to thermostats and home security systems.
  
  
• Web sentiment analysis: Sentiment analysis automates classifying opinions in a text as positive, negative, or neutral. It's a method companies like SESAMm use to monitor sentiments like a brand's sentiment on the web and social media.

Why natural language processing is important to uncover financial-related alternative data

NLP is important because it helps resolve human language ambiguity in big datasets (big data). Languages are complex, diverse, and expressed in unlimited ways, from speaking hundreds of languages and dialects to having a unique set of grammar and syntax rules, slang, and terms for each. In text form, these variables are unstructured text. But with NLP, we can transform unstructured data into structured data and make sense of it.

Because of NLP's power, investors can research and analyze unstructured data from the web to gain insights into financial and ESG data. You can use this wealth of information to focus on systematic data processing, risk management, and alpha discovery through contexts, such as:

• Major global indices sentiment
• Euronext exchange sentiment
• Private company sentiment
• ESG risks for public and private companies worldwide

A quick overview of how natural language processing works at SESAMm

At SESAMm, we use named entity recognition (NER), which extracts the names of people, places, and other entities from text, and then named entity disambiguation (NED) to identify named entities based on their context and usage. For example, text referencing "Elon" could refer indirectly to Tesla through its CEO or a university in North Carolina. NED considers the context when classifying entities for an accurate match. Compared to simple pattern matching, which limits the number of possible matches, requires frequent manual adjustments, and can't distinguish homophones, NED is superior.

When identifying entities and creating actionable insights, SESAMm uses three other NLP tools: lemmatization and stemming, embeddings, and similarity. The lemmatization process normalizes a word into its base form (morphology) to help identify and aggregate entities. Embedding assigns the entity a numerical value to help analyze how words change meaning depending on context and understand the subtle differences between words that refer to the same concept—similarity measures whether two words, sentences, or objects are close to one another in meaning.

Of course, NLP couldn't function without the core of the text analytics process: knowledge graphs. A knowledge graph is a digital representation of a network of real-world entities, the foundation of a search engine or question-answering service. This structured data model puts the schema in context through semantic metadata and linking, providing a framework for analytics, data integration, sharing, and unification. In other words, it's like a map and legend, with the legend labeling the concepts, entities, and events and the map connecting and identifying their relationships. These details are stored in a graph database and visualized as a graph representation, hence the term knowledge graph.

SESAMm's natural language processing platform for investment research and analysis

SESAMm is the leading provider of natural language processing and machine learning solutions and analytics for investment firms and corporations.

Our AI and NLP platform, TextReveal®:

• Analyzes text in billions of web-based articles and messages
• Generates investment insights and ESG analysis used in systematic trading, fundamental research, risk management, and sustainability analysis
• Enables a more quantitative approach to leveraging the value of web data that's less prone to human bias
• Addresses a growing need in public and private investment sectors for robust, timely, and granular sentiment and ESG data

For a personal demo, contact us today.